Billing Terms & Conditions

Welcome to Polomas. By making a purchase on our website, you agree to the following billing terms and conditions. Please read them carefully to understand your rights and obligations.

Payment Methods

We accept the following credit cards:

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Diner Club
  • Discover Card
  • PayPal

Payment Process

  • Authorization: When you place an order, you authorize us to charge the credit card you provided for the total amount of your purchase, including any applicable taxes and shipping fees.
  • Billing Address: Please ensure that the billing information provided matches the details on your credit card statement to avoid any delays in processing your order.
  • Order Confirmation: Once your payment is processed, you will receive an order confirmation email with details of your purchase.

Pricing and Charges

  • Prices: All prices listed on our website are in USD and are subject to change without notice. We reserve the right to modify prices at any time.
  • Taxes: Applicable sales tax will be added to your order based on your shipping address.
  • Shipping Fees: Shipping charges are calculated at checkout and will be included in your order total.

Order Verification

  • Fraud Prevention: For your protection, all orders are subject to verification and review. We may contact you for additional information if needed to verify your order.
  • Order Status: You can check the status of your order by logging into your account on our website or by contacting our customer service team at [email protected].

Declined Payments

  • Payment Issues: If your payment is declined, please check with your credit card provider for more information. Ensure that your card details are entered correctly and that your card has sufficient funds.
  • Order Cancellation: If we are unable to process your payment, we may cancel your order. We will notify you via email if this occurs.

Disputes and Chargebacks

  • Resolution: If you have any concerns or disputes regarding a charge on your account, please contact us immediately at [email protected]. We will work with you to resolve the issue.
  • Chargebacks: Initiating a chargeback without contacting us first may result in the cancellation of your order and the inability to make future purchases on our website.

Account Security

  • Protecting Your Information: It is your responsibility to ensure the confidentiality of your account information, including your password and payment details. Do not share your account credentials with others.
  • Unauthorized Use: If you suspect any unauthorized use of your account, please contact us immediately. We are not liable for any loss or damage arising from unauthorized use of your account.

Promotions and Discounts

  • Discount Codes: If you use a discount code at checkout, the total amount of your order will be adjusted accordingly. Discount codes cannot be applied after the order has been placed.
  • Refunds on Discounted Items: Refunds for items purchased using a promotion or discount code will reflect the amount paid after the discount was applied.

Recurring Billing

  • Subscription Services: If you sign up for any subscription services, you authorize us to charge your credit card on a recurring basis for the subscription fee, including any applicable taxes, on the schedule specified at the time of purchase.
  • Cancellation: You can cancel your subscription at any time by logging into your account or contacting our customer service team. Cancellation will take effect at the end of the current billing period.

Changes to Billing Terms

  • Modifications: We reserve the right to update or modify these billing terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
  • Effective Date: The billing terms and conditions in effect at the time of your purchase will apply to that order.

Contact Us

If you have any questions or concerns about our billing terms and conditions, please contact our customer service team at [email protected]. We are here to assist you.

Thank you for shopping with Polomas. We appreciate your business and look forward to serving you.